FAQ

A mortgage broker or agent is responsible for providing you the best possible mortgage. Your mortgage broker or agent is a licensed professional who will shop your mortgage around to various financial institutions and find the best possible mortgage product, terms and rate available. A mortgage professional’s goal is ultimately provide you with the advice to save you the most money on your mortgage – this is how reputations are built and relationships are established.

Typical to any profession, there are firms and institutions that hold themselves and their people to a higher standard. As a three time winner of Canadian Mortgage Brokerage of the Year (Voted by CMP) – Mortgage On Time is a specialized firm where we provide boutique mortgage services for all of our clients. But don’t let ‘size’ fool you. All Mortgage On Time Mortgage Experts have multiple years of experience to draw from; many of our Mortgage Experts previously applied their trade at banks and other lending institutions. Our turn-over is the lowest in the industry for a reason — Mortgage On Time actively seeks only the best Mortgage Experts in Canada and actively works to retain them. Our efforts and our people are what distinguish Mortgage On Time from other brokerages, lenders or your local bank branch.

No. Using Mortgage On Time’s services is completely FREE for a vast majority of home owners.

Our service free to you but we are compensated with a finder’s fee by financial institutions to bring great clients to their portfolio. This finder’s fee is disclosed to you by your mortgage agent to promote transparency. This allows Mortgage On Time to provide you with unbiased advice and unlimited access to the best mortgage products in the market.

In 9 out of 10 cases, it remains completely FREE to use Mortgage On Time’s services; however, in scenarios where applicants face challenges over and above conventional means, there may be a fee incurred for service. Your Mortgage On Time professional will always explain this fee to you in advance and before any fees are incurred. No surprises.

Mortgage professionals are specialized in one thing: mortgages. An experienced mortgage professional will be able to access the best mortgage products in the marketplace and their expertise will help you save. A mortgage professional doesn’t work for a specific bank, lender or financial institution – their focus is on you.